Last updated: 7 September 2026
Contents
- Introduction
- Personal Data We May Collect
- Sensitive Personal Data
- Sources of Personal Data
- Purposes of Processing
- Disclosure of Personal Data
- International and Cross-Border Processing
- Security
- Retention
- Accuracy of Information
- Your Rights and Choices
- Required and Optional Information
- Cookies and Website Information
- Photographs and Recordings
- External Links
- Changes to This Notice
- Contact Us
1. Introduction
Live2Lead Kuching 2026 is organized by Hexcellence™ through Hexcel & Associates (Registration No. 48390), Lot 545, 1st Floor, Section 62, Ang Cheng Ho Road, 93100 Kuching, Sarawak, Malaysia. In this notice, “we,” “us,” and “our” refer to the organizer and its authorized representatives.
We respect your privacy and are committed to protecting personal data in accordance with Malaysia’s Personal Data Protection Act 2010 and applicable amendments, regulations, standards, and guidelines.
This notice explains how we collect, use, disclose, store, and protect personal data obtained through Live2LeadSarawak.com, registration and inquiry forms, email, telephone, WhatsApp, event participation, and other related communications.
2. Personal Data We May Collect
Depending on your interaction with us, we may collect:
- Full name and preferred name
- Email address and telephone number
- Job title, organization, industry, and business address
- Registration category and participation details
- Information about leadership-team or group registrations
- Name-tag preferences
- Payment reference, invoice, receipt, and transaction information
- HRD Corp and employer-sponsored registration information, where applicable
- Dietary, accessibility, or other event-support requirements
- Questions, inquiries, feedback, and correspondence
- Photographs, video recordings, or testimonials, where separate notice or consent is provided
- Website usage, browser, device, IP address, cookies, and security information
Please do not provide personal data relating to another person unless you have obtained that person’s authorization.
3. Sensitive Personal Data
Information concerning dietary, health, disability, accessibility, or religious requirements may constitute or reveal sensitive personal data.
We will process this information only when necessary to arrange appropriate meals, accessibility support, participant safety, or event services, and where the required consent has been obtained.
Providing this information is voluntary. However, we may be unable to accommodate a specific requirement if the relevant information is not provided.
4. Sources of Personal Data
We may obtain personal data:
- Directly from you
- From your employer, team coordinator, sponsor, or authorized representative
- Through our website, Google Forms, contact forms, email, telephone, or WhatsApp
- From registration, payment, HRD Corp, and event-administration records
- From service providers supporting the conference
- From publicly available professional or business sources, where permitted
5. Purposes of Processing
We may process personal data to:
- Respond to inquiries and provide event information
- Process individual, team, corporate, or sponsored registrations
- Verify registration and payment status
- Issue quotations, invoices, receipts, and registration confirmations
- Administer HRD Corp-related documentation, where applicable
- Prepare name tags, participant lists, seating, meals, and event materials
- Arrange dietary, accessibility, safety, or other participant support
- Communicate program, speaker, venue, schedule, or logistical updates
- Deliver and improve the conference experience
- Manage partners, vendors, sponsors, and organizational participation
- Conduct post-event evaluation and follow-up
- Maintain financial, administrative, contractual, and statutory records
- Protect our website, systems, participants, and event operations
- Comply with legal, regulatory, insurance, audit, and reporting requirements
- Send future event or leadership-development information where you have consented or where otherwise permitted by law
Operational messages relating to your inquiry or registration are necessary for administering your participation. Marketing communications are optional: where we ask for your consent to send them, this is captured through a separate opt-in step at registration, not assumed by default, and you may withdraw it or unsubscribe at any time.
6. Disclosure of Personal Data
We may disclose relevant personal data, only where necessary, to:
- Our employees, representatives, facilitators, and authorized event team
- Your employer, sponsor, or team coordinator where they arranged or funded your participation
- Event venues, caterers, printers, registration providers, and logistics partners
- Payment, accounting, banking, insurance, and professional-service providers
- Website, hosting, email, cloud-storage, form, and technology providers
- HRD Corp and relevant authorities, where applicable
- Maxwell Leadership or authorized Live2Lead parties where required for event administration or licensing compliance
- Government agencies, regulators, courts, law-enforcement bodies, or professional advisers where required by law
- A successor or acquiring organization in connection with a legitimate restructuring or transfer of the relevant business
We do not sell personal data.
Service providers are expected to process personal data only for authorized purposes and to apply appropriate safeguards.
7. International and Cross-Border Processing
Some technology, cloud, email, website, and administrative service providers may process or store personal data outside Malaysia.
Where this happens, we rely on one or more of the following grounds recognized under Malaysian law: the transfer being necessary to perform our contract with you (for example, to process your registration or payment through an overseas-based provider), contractual or organizational safeguards agreed with our service providers, or your consent. We take reasonable steps to ensure that any such transfer receives an appropriate level of protection.
8. Security
We use reasonable administrative, physical, and technical measures to protect personal data from loss, misuse, unauthorized access, alteration, disclosure, or destruction.
However, no website, email service, online form, cloud platform, or internet transmission can be guaranteed to be completely secure. You should avoid submitting unnecessary sensitive information through unsecured channels.
In the event of a data breach that is likely to cause significant harm to affected individuals, we will notify the Personal Data Protection Commissioner and the affected individuals in accordance with applicable law.
9. Retention
We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this notice, administer the event and related follow-up, resolve inquiries, disputes, or complaints, and comply with applicable retention requirements. As a general guide:
- Registration, payment, invoice, and HRD Corp-related records: at least 7 years, consistent with record-keeping obligations under the Income Tax Act 1967 and the Companies Act 2016
- General inquiries and correspondence not linked to a registration: up to 2 years
- Marketing contact preferences: until you withdraw consent or unsubscribe
Some records may be retained longer where required for legal, contractual, insurance, or dispute-resolution purposes. When personal data is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.
10. Accuracy of Information
You are responsible for providing information that is accurate, complete, and current.
Please contact us if your information changes or if you believe that the personal data held by us is inaccurate or incomplete.
11. Your Rights and Choices
Subject to applicable law, you may request to:
- Access personal data held about you
- Correct inaccurate or incomplete personal data
- Withdraw consent previously given
- Limit or object to certain processing
- Stop receiving optional marketing communications
- Request information about how your data has been used or disclosed
- Exercise applicable data-portability rights, where technically feasible
Withdrawal of consent does not affect processing already carried out lawfully. It may also affect our ability to provide services, administer your registration, or accommodate specific requirements.
We may require reasonable verification of your identity before processing a request.
12. Required and Optional Information
Fields marked as required in a form are necessary to process your inquiry or registration.
If required information is not provided, we may be unable to:
- Respond to your inquiry
- Process or confirm your registration
- Issue an invoice or receipt
- Administer sponsored or HRD Corp-related participation
- Provide requested meals, accessibility arrangements, or event support
Optional information may be left blank unless it is relevant to your participation.
13. Cookies and Website Information
Our website may use essential cookies and similar technologies for security, functionality, performance, and basic website analysis.
Where non-essential analytics or marketing cookies are used, appropriate notice and choice will be provided where required. You may manage cookies through your browser settings, although disabling essential cookies may affect website functionality.
14. Photographs and Recordings
The conference may be photographed or recorded for documentation, reporting, publicity, and future event communications.
Where appropriate, participants will be informed through event notices, signage, registration terms, or separate consent arrangements. Please contact the event team before the conference if you have a specific concern about appearing in identifiable photographs or recordings.
15. External Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. You should review their privacy notices before providing personal data.
16. Changes to This Notice
We may update this notice to reflect changes in our practices, services, technology, or legal obligations.
The current version will be published on Live2LeadSarawak.com with its latest revision date. Material changes may also be communicated through appropriate channels.
17. Contact Us
For questions, access or correction requests, consent withdrawal, marketing preferences, or concerns about personal data, contact:
Data Protection Contact
Hexcel & Associates (Registration No. 48390)
Trading or operating as Hexcellence™
Lot 545, 1st Floor, Section 62, Ang Cheng Ho Road, 93100 Kuching, Sarawak, Malaysia
Email: l2l@hexcellence.com
Telephone: +60 17-808 9566
Please include sufficient details for us to understand and respond to your request.